Living to our potential includes elements of attitude and aptitude. Put together, they help us soar to new heights in our personal or work lives. It starts with choices: positive thoughts, supportive relationships and new skills and abilities.
Attitude emerges from our thoughts and belief systems. Ideally, it is the positive belief that you can do something and even the thought that you should do something rather than procrastinating. It is also the belief that others are trying their best too. It is the spark of motivation, often hidden from our conscious thought. It can be fueled by a clear personal Vision and related Goals. It can be lost in a moment of despair or crisis.
Aptitude is related to skills and abilities and includes ongoing growth-seeking learning and experiences. There is a desire to get better at something, even master it. You must choose where to focus growth. It may be in managing relationships, leadership or a technical skill. Let your passion guide you.
Both are important, but I have a belief bias that attitude is THE essential ingredient in life and career. Belief in yourself is powerful. Internally, it takes some significant experiences to develop this confidence and belief. Externally, it helps to receive encouragement from others, to have family, friends and managers that believe in you and make an “investment” in you.
Altitude is the outcome and up to you…up, down or flat. What new heights do you seek? Are you in touch with your attitude and aptitude?
Affirmation (noun): the action or process of affirming something or being affirmed; emotional support or encouragement.
Like smiling, giving another person a positive affirmation is a simple yet significant gift. It goes something like this… I see this special talent/strength/value in you. It shows up in what you do and makes you a unique and wonderful person. The way you use this “specialness” is making a difference.
We all need affirmation at some time. People who are hurting regularly need it. All too often, they do not have caring people in their lives who nurture them. Strong positive words offer support and encouragement and they have a lasting effect. It’s a way to show we care and build a relationship.
Be specific; rather than saying “you are amazing”, try “your talent for cooking combined your ability to select food ingredients helps you bring people together in harmony over a special meal”. Emphasize behaviors and skills. An affirmation is an important mentoring skill. It is especially important because it helps another to “know themselves deeply”.
We Zapp when we give “positivity; we Sapp when we take away energy. Choose to say positive things to others 10x more than you criticize. It’s much more effective (and fun) in influencing behavior.
Affirmations can be personal as well (but is not my focus today). It’s the things we say or think to ourselves over and over. The idea is simply to change our beliefs.
Time management is an important skill but I’ve come to believe that attention management is the bigger opportunity (and challenge). We are blasted with attention options and choices all day long. We sometimes try multi-tasking but this is not effective in a human relationship. We need to be available attentively. How do we do this?
- Choose the relationships that are important and invest in them. Make time for the important people of our lives. Call rather than text, schedule a time for coffee, lunch or a beer or just drop by. Simply show up; this is how we demonstrate to them that they are important (rather than just thinking they are).
- Put away or turn off the distractions. Find a quiet place to be together. Turn off the TV or put away the cell phone. Find a babysitter for the kids.
- Suspend your own problems, just for a short while. Focus on the other person and look them in the eye. Choose empathy and love.
- Practice active listening. Focus on hearing the meaning of their words rather than the words themselves. Nod, paraphrase and ask questions to insure they know we heard their words and meaning.
Choose to intentionally single-task. Use your eyes to see, your ears to hear, your mind to think and your heart to feel. With all senses tuned-in we become focused at a new, deeper level. Be mindful of attention shifts and bring yourself back to your intended focus. Being available attentively requires practice.
I love Mathew Kelly’s writing on “everything is a choice”. He says that we need to learn to master the moment of decision and you will live a life uncommon. It’s an important concept to realize that we are where we are in life because of the choices we have made.
Choices have consequences. The choice to smoke cigarettes or eat fatty foods will likely shorten your life. The choice to not study at school will likely lead to lower grades and lifelong income (of course there are exceptions). The choice to have a child will change your lifestyle. The choice to not maintain your car will result in a shorter vehicle life. We make hundreds of decisions every single day, sometimes without thinking.
Daily problems (sometimes crises), regrets and missed opportunities are the consequences. We need to make the important decisions based on our purpose, vision and goals. This framework helps establish the priorities and boundaries of our lives. Courage and discipline are supporting character traits.
We must own our decision choice rather than blame others. We must think about the consequences to self, family, friends, projects and work results. We must think far enough ahead to understand the possible outcomes of a decision and their associated consequences. We should give more emphasis to long-term needs than short-term gratification.
If you want to change your life, start making different choices. It starts with mindfulness of our critical decisions and then “choosing to choose” rather than going with the flow of everyday life.
An important part of conversation and communication in general is the need to ask questions. This is a way to show the other person that you listen and that you care. The asking enables you to go deeper.
There is so much small talk in daily life. It is essential but not sufficient. How long can you talk about the sports scores or the weather? Deeper questions allow us to form deeper relationships and engage in life-long learning.
It is important to ask open-ended questions; those are ones that don’t have simple yes/no answers. Here are some examples of deep, open-ended questions. They are from the book, Coaching Questions: A Coach’s Guide to Powerful Asking Skills by Tony Stoltzfus.
- If you could invest the rest of your life and know you could change one thing in the world around you, what would it be? What led you to choose that?
- If you had unlimited resources and couldn’t fail, what would you set out to do?
- What are your most outstanding personality traits?
- Of all the roles you’ve been in, which ones were the best fit? Why?
- If you had a year to live, what would be most important to you to do and be in that time?”
- What makes your heart sing?
Asking questions is a sign of respect. If done well, the other person feels valued and the relationship grows. Try finding some new questions to routinely ask others instead of “what do you do for a living”.
When writing on the topic of mentoring I am usually focused on its importance in helping other people. This blog focuses on what it can do for each of us…not to be selfish but to embrace that service is a two-way street. It is one of those foundational, but higher-level, life skills that we can use every day in any relationship.
To be a good mentor, you must learn essential life skills:
- Active listening and asking powerful open-ended questions.
- Empathy, putting yourself in another’s situation.
- Encouragement, leading to persistence and resilience.
- Affirmations, helping another see something good in themselves.
- Visioning, seeing and planning a bold future.
- Goal setting and action planning, getting something important done every day.
Mentors see life as a process of development. It starts with an orientation toward serving and supporting someone else. It emerges from an emotion of care or love. If you are a mentor then you have a “heart to serve”. I’m sure you want to be good at it. Try going deeper and thinking of it as an accumulation of skills, each of which is important in its own way. Once you learn them you can apply them in everyday situations toward those you care about.
Mentoring is about inspiration, care and support of another but it transforms us too at many levels…heart, mind, body and soul. It is a skill worth mastering to improve our own capacity for purpose and knowing ourselves deeply. Consider taking on a formal mentoring role because “we grow as we serve”.
I drove by a billboard for a local college the other day with the headline Define Yourself. It got me thinking.
Define yourself is about who you want to be. There is no doubt that we live in a world of image and branding — personal and product. Some might call this our social self. I do this myself. I recall an early retirement activity to design a personal business card: a title, logo and phrase that helped form an identity.
We choose to be different people in different circumstances, e.g. we might choose a more assertive behavior at work than at home, or with a salesperson rather than a family member. We choose to become what our various roles require; personal growth forces us to move beyond our comfort zone. My concern is that we can lose ourselves and when we do fundamental stresses emerges.
Know yourself is about who you are at your core. This includes strengths, values, beliefs, and desires. Some might call this our true self or our soul. I believe that knowing yourself is the more powerful and essential context. Consistency across defining and knowing leads to joy, energy and potential. Our values must be operative in all situations to thrive.
The path to Purpose starts with knowing yourself deeply. I hope the identity you choose for any given role recognizes and includes this deeper level. It is worth the introspection to create this alignment.